It's really easy to change your filters and your BIBO Classic will remind you when they're due.
You need to change your Maxi Filter Cartridge every 6 months and your UV Lamp once a year.
Your Filter Pack contains your yearly supply of filters.
Choose the Filter Pack Delivery Service to receive them automatically and save over 20%! Our convenient service ensures you receive your filters exactly when you need them each year and takes away the worry of having to order them yourself!
A High proportion of the UK population live in hard water areas. That's why we recommend regularly cleaning your hot tank to protect your BIBO from symptoms of limescale.
Symptoms to look out for are:
The hot water will dispense more slowly
The hot tank will continue to dispense briefly after you touch the key to stop
The rear section of your drip tray will slowly fill from the hot tank overflow each time the tank re-heats
Excessive dripping from the dispense nozzles whilst heating
We recommend descaling your hot tank every 6 months, even if your BIBO isn't presenting any of the symptoms above. This helps prevent limescale build ups which may cause your BIBO harm in the future.
You can contact us by email at firstname.lastname@example.org or call us on 0800 678 5969. Our friendly customer service team is available between 8am and 7pm, Monday to Friday, and between 8.30am and 5.30pm on Saturday.
Please note our technical support team operates during business hours, 9am-5pm, Monday-Friday.
We know a thing or two about our lovely BIBO's.
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