Privacy Policy

Last updated: 17/05/2018

BIBO Ltd (“us”, “we”, or “our”) operates the http://www.bibowater.co.uk website.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We may collect and process the following data:

  • Information that you provide when completing contact forms on the website www.bibowater.co.uk. This includes information provided at the time of registering to use the website, provided at point of purchase, subscribing to our marketing databases or entering a competition. We may also ask you for information when you report a problem with the website
  • Details of transactions you carry out through the website and the fufilment of your orders. We may use third party services such as GoCardless to fufil your orders and services.
  • If you contact us, we may keep a record of correspondence. This includes any contact made through our third party live chat feature.

Log Data

We collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use Google Analytics which will collect, monitor and analyse this type of information. This is statistical data about users browsing actions & patterns, and does not identify any individual. Google Analytics have their own privacy policy addressing how they use such information.

Cookies

Cookies are small pieces of information stored by the browser on your computers hard drive.

We use “cookies” to analyse user behaviour, improve user experience and remember when you return to the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

You can delete or disable cookies using your web browser’s cookie management features. For more information, please visit http://www.aboutcookies.org

Behavioural Remarketing

BIBO Ltd uses remarketing services such as Google AdWords, Bing & Facebook to advertise on third party web sites after you visited our Service. We, and our third-party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

Communications

We will use your personal information to administer your account and to provide you with the products and services you have requested from us. This includes sending you information to help you look after your BIBO.

We may also use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Links To Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Your Rights

You have the right to request access to the personal information we hold about you. You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared. (We may charge a small admin fee for providing this information). You can also request that we correct any personal information which we hold about you where it is inaccurate.

Sometimes you may be asked to provide proof of identity before we show you your personal information – that’s so we can prevent unauthorised access.

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.