It's really easy to change your filters and your BIBO Classic will remind you when they're due.
You only need to change your Maxi Filter Cartridge and your UV Lamp once a year.
Your Filter Pack contains your yearly supply of filters.
Choose the Filter Delivery Service to receive them automatically and save over 20%! Our convenient service ensures you receive your filters exactly when you need them each year and takes away the worry of having to order them yourself!
A High proportion of the UK population live in hard water areas. Our new carbon filter has clever anti-scaling properties which will reduce the number of times you will need to descale your hot tank. but we do still recommend that it is cleaned at least once a year.
Symptoms of scale to look out for are:
The hot water will dispense more slowly
The hot tank will continue to dispense briefly after you touch the key to stop
The rear section of your drip tray will slowly fill from the hot tank overflow each time the tank re-heats
Excessive dripping from the dispense nozzles whilst heating
You can contact us by email at customers@bibowater.co.uk or call us on 01993 880287. Our friendly customer service team are available between 9.30am and 5.00pm, Monday to Friday. If you need to contact us at any other time then just leave a message with our reception team and we will get back to you as soon as we can!
We know a thing or two about our lovely BIBO's.
(There's an answer for almost everything!)
If you haven't found the answer you are looking for then please do give us a call or send us an email! :)