BIBO Water Dispenser FAQs

Rental contract length
What is the minimum rental term?

There is a 12 month minimum rental period, but we also offer longer rental lengths for a lower monthly cost! Please get in touch with us on 01993 880287 if you are interested in longer rental terms.


Money back guarantee
Can I trial a BIBO?

We don’t offer a trial period but we do have a love it or return it 30 day guarantee. If you are not happy with your BIBO within the first 30 days, you can return your BIBO for a refund!


BIBO for business
Is the BIBO Classic suitable for offices?

The BIBO Classic is perfect for the workplace. Our mains fed water dispenser offers you instant hot and cold water, meaning you can save time, energy and money! No more waiting for the kettle to boil and long unproductive tea runs. The BIBO will deliver quality water, leaving everyone hydrated, boosting concentration and productivity in your office.



Second hand BIBO
I’ve inherited a BIBO, what do I do now?

Give us a call on 01993 880287 so we can get your details and the records updated! Then we can tell you when you will need filters and cleaning solutions!


Is BIBO certified?

All BIBO installers are WRAS qualified. In addition, the parts used in the BIBO & during our installation (genuine John Guest parts) have all been tested & approved by WRAS. WRAS is the Water Regulations Advisory Scheme, a UK body set up by the water utilities to advise on & test fittings used in the wider UK water industry. BIBO installers are accredited by the Water Dispenser & Hydration Association (WHA). The WHA promotes, develops and maintains the highest standards of hygiene, safety and ethics within the drinking water dispenser industry, to the benefit of customers. This includes annual auditing of members’ systems and operational standards as well as stringent training and accreditation for all technical staff.

BIBO carries a CE mark (Conformite Europeenne) which is a manufacturer’s declaration that the product complies with the essential requirements of the relevant European health, safety and environmental protection legislation. Internationally-recognised, it also has a UL Mark for Asia & reaches the exacting ISI-1505 standard. BIBO has gained the Watermark certification of product quality.


BIBO Warranty
How long is my BIBO warranty?

Your BIBO comes with a standard two year warranty with the option to extend it for a further two years.


BIBO showroom?
Can I see a BIBO before I buy?

You are more than welcome to pop into our showroom here in Oxfordshire. Otherwise, we offer a 30 day money back guarantee, so if in the first 30 days you change your mind for any reason, we will collect the BIBO and refund you – no questions asked, no quibble.


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